Help category

Schedule and field operations

Schedule crews, track time, review field activity, and keep day-to-day work moving.

10 guides

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Guide 9 min read

Configure Job Clock, pay periods, rounding, and edit approvals

Configure company Job Clock rules before employees begin clocking time. Pay schedule, entry rules, edit approvals, overtime, company hours, and per-user settings work together, so test the full policy before the next payroll period.

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Guide 7 min read

Add and correct time entries, including approval requests

Use Time Entries to add missing time or correct an existing entry. Depending on company policy and your access, a correction either saves directly or becomes a pending request for a Job Clock administrator to review.

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Guide 6 min read

Make an Item Type available on the Schedule

Configure dates, duration, assignment, and schedule features so work appears in the right scheduling lanes. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Schedule work, assign people or crews, and use the Unscheduled and Unassigned lists

Place work on the calendar, assign resources, and correct scheduling conflicts or missing dates. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Create crews and assign them to scheduled work

Maintain reusable groups of users and understand how crew assignment affects individual work. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Clock in and out, choose the right work, and recover from a missed punch

Record field time against the right project/item/cost code and know what to do when a punch is missing or blocked. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Add time off and understand how it affects team planning

Record time off with the required dates/details and understand where it appears for managers. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Review time by pay period and export the right detail

Select a pay period, validate pending entries, and export time in a format suitable for review or downstream accounting. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Set up location tracking for Map and Presence

Enable the correct user/device settings and understand who can see current or historical location information. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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Guide 6 min read

Save a map view, build an optimized route, and send it to mobile

Filter the map, preserve a useful view, create a route with constraints, and navigate it from the field. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.

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