Photos and communication
Upload, organize, find, and export project photos and videos
Put field media in the correct project context, find it later, and export a defensible set. Follow the current customer-facing workflow and verify access, status, and resulting records before continuing.
Before you begin
- Audience: Standard user, field user, manager.
- Project/item access
- supported file type/size
- upload permission and connectivity.
My Work → Photos (#/photos); project → Photos (#/sites/:id/v2?tab=photos); item and form media where supported
Upload, organize, find, and export project photos and videos
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Open the workspace
In JobBuddy, go to My Work → Photos (#/photos); project → Photos (#/sites/:id/v2?tab=photos); item and form media where supported.
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Confirm access and starting state
Project/item access; supported file type/size; upload permission and connectivity.
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Complete the main setup
Review capture/upload, project association, captions/details, filtering, gallery navigation, selecting a subset versus exporting a filtered set, download preparation, videos, mobile sync, and recovery when media is still processing or missing.
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Review the important choices
Use only customer-safe examples when reviewing or exporting media.
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Verify the result
Put field media in the correct project context, find it later, and export a defensible set.
Expected result: Put field media in the correct project context, find it later, and export a defensible set.
Troubleshooting
The page, control, or action is unavailable.
Confirm the required access and starting state: Project/item access; supported file type/size; upload permission and connectivity.
The result is incomplete or unexpected.
Media may originate from project, item, form, note, or mobile capture; permissions, dates, tags/source context, captions, selection, and large export jobs affect what appears.
The issue remains after checking the record.
Capture the exact visible error, record status, approximate time, and intended result. Give support only the minimum customer-safe evidence needed to trace the problem.
What happens next
- Put field media in the correct project context, find it later, and export a defensible set.
- Review the resulting record, status, notifications, and related history before continuing downstream work.
- Use the related guide when the next action belongs to another JobBuddy workflow.